مشاهدهٔ منبع برای How To Install contact-center


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                                                  '''<big>INSTALL</big>'''

'''Easy Way!'''

First of all you should create an image of the stable server (currently 192.168.1.24). We name this file root.tar.gz. You can find the document here: HowToInstall/CreateImage

Boot the server via a live cd (plux, ubuntu desktop, ...) In case it is plux, select IBSng installation and follow the steps till you see the message about enabling ssh (after IP setting) (If you use ubuntu desktop, you can choose live and then start a shell)

Now you can continue installing by either doing SSH or inserting your cool disk.

(Note: If you use ubuntu, you should install openssh-server)

'''SSH'''

'''ssh to the server''' 

     fdisk <hard>: delete partitions, create 2 primary partitions (one for OS and other data, another for swap)
     mkfs.ext3 <main partition>
     mkdir /mnt/hard
     mount <main partition> /mnt/hard -t ext3

You should copy root file to the server(In this section ِyou can set ip/gw ..continue from ssh connection ):

    scp root.tar.gz root@<server IP>:/mnt/hard
    tar xzf <path to root.tar.gz> -C /mnt/hard
    mount /dev /mnt/hard/dev -o bind
    chroot /mnt/hard
    rm -f /boot/grub/menu.lst
    update-grub
    grub-install <hard> --recheck

'''Attention: If your hard is known as /dev/sda, you have to put /dev/sda here; not /dev/sda1'''

   edit /etc/network/interfaces
   exit
   umount /mnt/hard/dev
   umount /mnt/hard
   reboot

'''If you have problem during installation procedure, please reat Troubleshooting part Please read After Installation part'''

via Cool Disk

If you use Cool Disk, follow these steps:

After setting IP, press Alt + F2 to start a shell  
   modprobe usb-storage
   mkdir /mnt/usb
   mount <cool disk partition> /mnt/usb


   fdisk <hard>: delete partitions, create 2 primary partitions (one for OS and other data, another for swap)
   mkfs.ext3 <main partition>
   mkdir /mnt/hard
   mount <main partition> /mnt/hard -t ext3
   tar xzf <path to root.tar.gz> -C /mnt/hard
   mount /dev /mnt/hard/dev -o bind
   chroot /mnt/hard
   rm -f /boot/grub/menu.lst
   update-grub
   grub-install <hard> --recheck

'''Attention: If your hard is known as /dev/sda, you have to put /dev/sda here; not /dev/sda1'''

   edit /etc/network/interfaces
   exit
   umount /mnt/hard/dev
   umount /mnt/hard
   umount /mnt/usb
   reboot

'''After Installation'''

    Do ssh to the server. Its password is "parspooyesh". Change it.
    See web page in order to check services. Default username and password are "admin". You can check all services through "پیکر بندی سامانه".
    mkswap the swap directory that you created before, and add this line to /etc/fstab if it there is not:

    <swap partition>       none                  swap defaults 0 0

'''Troubleshooting'''

    If server doesn't boot after installation, it may be due to the problems below:
 When you ran grub-install command, instead of hard name, you entered partition name (like /dev/sda1 instead of /dev/sda). 
You may correct the problem by booting the server via Live CD again.
The hard name is not the same as hard name in grub. You can edit grub (hit e on first line in grub page), and change the partition name. For example,if it is /dev/hda1, you can change it to /dev/sda1. Remember you have to change the /etc/fstab after booting up the server. 

'''Hard Way! ='''

Installing of CC is so easy but because it use bunch of tools and apps seems is hard !

Anyway I write a quick how to install, it will be update soon

'''Steps'''

pre install : open /etc/httpd/conf/httpd.conf and change <AllowOverride? None> to <AllowOverride? All>

'''Install freepbx :'''

    cd /home/contactcenter/freepbx/core
    ./install_amp
    cd /home/contactcenter/freepbx/modules/
    cp -r * /var/www/html/admin/modules/
    rm /etc/trixbox/httpdconf/trixbox.conf

'''Install agents_admin'''

    cd /home/contactcenter/agents_admin
    ./install.sh 

'''Install Asterisk Listener'''

    yum install MySQL-python
    cd /home/contactcenter/misc/addons/asterisk-listener
    make install 
    chkconfig --level 35 asterisk_listener on
    cd /usr/local/asterisk_listener/conf
    cp asterisk_listener.conf.default asterisk_listener.conf #( Edit this file if you want ! but always does not need any change )

'''Install Queue Monitor :'''

    cd /home/contactcenter/misc/addons/queue_monitor
    ./install

'''Install sysinfo :'''

        cd /home/contactcenter/misc/addons/sysinfo
        ./install 

'''Install fax'''
        

   '''# Install Fax Server'''

        yum -y install iaxmodem hylafax ImageMagick netpbm-progs
        /usr/sbin/faxsetup #enter defaults just in Q: Should I run faxmodem for each configured modem [yes]? type: no
        cd /etc/iaxmodem
        ;#####################################START CAT
        cat > ttyIAX0
        device /dev/ttyIAX0 ;each line should have it's own device node!
        owner uucp:uucp
        mode 660
        port 4570 ;each line should have it's own port number!
        refresh 300
        server 127.0.0.1
        peername 802 ;this is the local extension number in FreePBX (create it!)
        secret milad ;password for the extension
        cidname Fax1
        cidnumber 88241829
        codec alaw
        ;#########################################END CAT
        /etc/init.d/iaxmodem restart

  '''# Install Fax GUI'''

        pear install Mail Net_SMTP Mail_mime MDB2_driver_mysql fileinfo
        yum install php-pecl-Fileinfo
        cd /home/contactcenter/misc/ccfax
        mysql -u root -p asterisk < create_user.sql
        mysql -u root -p asterisk < create_tables.sql
        mysql -u root -p asterisk < ccfax-sql-patch.sql
        cp -r avantfax /var/www/html/
        chmod -R 777 /var/www/html/ccfax/tmp/ /var/www/html/ccfax/faxes/
        ln -s /var/www/html/ccfax/includes/faxrcvd.php /var/spool/hylafax/bin/faxrcvd.php
        ln -s /var/www/html/ccfax/includes/dynconf.php /var/spool/hylafax/bin/dynconf.php
        ln -s /var/www/html/ccfax/includes/notify.php /var/spool/hylafax/bin/notify.php
        cd /var/spool/hylafax/etc/
        cp config.ttyIAX config.ttyIA0
        cat >> config.ttyIA0
        #
        ## AvantFAX configuration
        #
        FaxrcvdCmd:     bin/faxrcvd.php
        DynamicConfig:  bin/dynconf.php
        UseJobTSI:      true
        #######END CAT
        cat >>  /var/spool/hylafax/etc/config
        #
        ## AvantFAX configuration
        #
        NotifyCmd:      bin/notify.php
        #######END CAT
        cat >> /etc/inittab
        #
        t2:23:respawn:/usr/sbin/faxgetty ttyIAX0
        #######END CAT
        mv /usr/bin/faxcover /usr/bin/faxcover.old
        ln -s /var/www/html/ccfax/includes/faxcover.php /usr/bin/faxcover
        ln -s /usr/share/file/magic* /usr/share/misc/
        cat >> /etc/crontab
        # runs once an hour to update the phone book
        0 * * * * /var/www/html/ccfax/includes/phb.php
        # runs once a day to remove old files
        0 0 * * * /var/www/html/ccfax/includes/avantfaxcron.php -t 2
        cat >> /etc/sudoers
        apache ALL = NOPASSWD: /sbin/reboot, /sbin/halt, /usr/sbin/faxdeluser, /usr/sbin/faxadduser -u * -p * *
        chown asterisk.asterisk -R ./includes/templates/main_theme/templates_c  ./includes/templates/admin_theme/templates_c



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